Jyotiraditya Scindia, the Union Minister for Civil Aviation, paid an unexpected visit to Terminal 3 at the Delhi airport on Monday after travellers uploaded videos of the situation.

Passengers have recently voiced complaints about the airport’s lengthy lines and waiting times. Scindia quickly travelled to the airport to address the issues that the passengers had with their flights as a result.

In a video that the ANI news agency made public, Scindia spoke with airport workers and visitors about the issues the Delhi airport is now experiencing.

On Saturday and Sunday, a large number of travellers at Delhi airport T3 vented their frustrations on Twitter. Many internet users posted images of Terminal 3 at the Delhi airport, where lengthy lines can be observed at security checks.

Before the flight’s final takeoff, passengers claimed they had to wait for two to three hours at the clearing area.

On Saturday, December 10th, Scindia also stopped by Terminal 3 (T3) of Indira Gandhi International Airport (IGIA). He looked at things like passenger flow and luggage checks at that time, among other things.

According to ministry representatives, the Delhi airport authority has taken many actions in the previous two days to reduce traffic congestion, including adding more traffic marshals at the T3 departure forecourt.

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Jyotiraditya Scindia, hardworking individuals have been stationed at the entrance gates to assist travellers.

In order to assist passengers with tray preparation and congestion management, airport authorities stated an additional X-ray machine has been erected in T3 domestic and more personnel has been deployed in the ATRS (Automatic Tray Retrieval System) area.

In order to ensure that passengers have their boarding passes ready, awareness posters have been placed .

There are three terminals at the Delhi airport: T1, T2, and T3. From T3, all international and some domestic planes depart.

Airport authorities, talks with airlines are also ongoing to cut back on the number of flights  at busy times. During these hours, there are 14 flights planned for T3, 11 for T2, and 8 for T1. Peak times are often in the morning and evening.

The Delhi airport typically serves 1.90 lakh people and 1,200 planes per day.